Reduce the time and expertise required to manage Web sites
From the start, Ensim WEBppliance Pro was designed to reduce support
calls. Through input from hosting providers and by analyzing
their support call logs, Ensim developed powerful, cost-saving
features for Ensim WEBppliance Pro that significantly lower the time
and expertise required to manage Web sites.
At the core of Ensim WEBppliance Pro are four easy-to-use,
Web-based control panels. These are used to automate and control
hosting activities such as deploying new sites, configuring users and
setting email options. Different user roles receive the appropriate
control panel, with hundreds of server and site configuration choices
available from the graphical user interface. Users maintain sites with
point-and-click ease without technical training or interaction by
service provider support staff.
For server owners and their resellers, Ensim WEBppliance Pro
dramatically shortens the time and expertise required to deploy new
sites. Manual setup of a new domain is typically a painstaking,
tedious procedure, consuming 30 minutes or more of precious support
staff time. With Ensim WEBppliance Pro, you can install and configure
applications, create user logins, submit a DNS entry and secure the
domain's file system with a few point-and-click operations that take
less than a minute. Once entered into Ensim WEBppliance Pro,
information populates appropriately across applications for the new
site. Ensim also includes the industry's most detailed bandwidth usage
reporting that helps service providers accurately track and bill for
all bandwidth used by each Web site, whether it's http, ftp, mail or
remote access traffic.
For site administrators, Ensim WEBppliance Pro makes it easy to
manage a site's files, configuration and users. Site administrators,
for example, can add new subdomains and manage multiple databases. For
site users, Ensim WEBppliance Pro provides a simple, single access
point to files and email options such as vacation messages and email
forwarding. Delegating administration to your site administrators and
their users greatly reduces the number of helpdesk calls you receive,
which in turn improves customer satisfaction and reduces support
costs. Ensim WEBppliance Pro makes it easy for new users to get
started. It's the only control panel solution that provides new
server-owners, resellers and site administrators with quick start
guides, introduces them to relevant terminology and demonstrates key
'how-tos.' In addition, context-sensitive online help provides easy
access to information as questions arise. These tools reduce the
number of support calls and ensure a high level of customer
satisfaction.
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Prevent theft of customers' Web content and private data
Ensim WEBppliance Pro includes the industry's most secure hosting
architecture. This architecture helps to balance the needs of
professional Web hosting companies that need to keep their customers'
data secure, while at the same time enable site administrators to
control their site.
With Ensim WEBppliance Pro, every site has its own virtual private
file system that "boxes in" each site, giving administrators
access to their own, and only their own, site data and files. Service
providers can now safely delegate either remote access or scripting
capabilities to site administrators, without compromising the security
of that shared server and the data of all other customers on that
server. Each site administrator sees a file system that makes it
appear they are the only site on an otherwise shared server. This
prevents users from accessing other users' confidential information or
bypassing pay mechanisms to steal commercial content.
Ensim WEBppliance Pro is the only control panel solution to enable
the security provided by a Virtual Private File System. Other control
panels are open to unauthorized access and theft, site
re-configuration, and site downtime. A professional hosting business
should not settle for anything less than the security Ensim
WEBppliance Pro provides to run their businesses.
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Attract more customers with targeted and compelling service plans
Ensim WEBppliance Pro includes service plan management as part of
its standard package. These tools help you serve a broader
customer base by making it easy to bundle the most popular Web
applications into compelling, targeted offerings. Most hosting
providers offer one or more service plans, usually purchased on a
monthly basis, that include a combination of hosting applications and
server resources such as disk space and bandwidth.
Ensim WEBppliance Pro's service plan template tool makes it fast
and easy to bundle applications and server resources into any number
of individualized and targeted service plans. After setting up a
service plan once, you then rapidly deploy new sites with just a few
clicks to match your predefined plan. Point-and-click customization
lets you quickly and easily create the compelling service plans to
reach an expanded customer base. As examples, you could create:
- Shared site plans with Web and ftp server and disk, as well as
database, subdomain and bandwidth quotas
- Basic reseller plans with IP-based and name-based domain quotas
- Developer plans with shell access and Linux development tools
such as Java server pages
- E-commerce plans that offer shopping cart and catalog management
(requires purchase of an additional license)
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Build a profitable reseller channel
Ensim WEBppliance Pro provides an easy and integrated means to tap
into the fast-growing business of hosting resellers. Ensim WEBppliance
Pro provides a range of tools for you to offer resellers, big and
small. You can offer advanced resellers a dedicated server with
complete control over application settings and control panel look and
feel, as well as the ability to recruit additional resellers. You can
offer small or starter resellers a plan representing a portion of your
server. As a reseller outgrows their initial plan, you simply add
resources with just a few mouse clicks.
Ensim WEBppliance Pro also supports private-label capabilities, a
key requirement of hosting resellers. Hosting resellers can upload
their logo and use virtual domain name servers (DNS), further
establishing their brand. For advanced resellers who control a
complete server, Ensim WEBppliance Pro provides the mechanism to
design control panel "custom skins," allowing a hosting
reseller to completely control panel look and feel.
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Differentiate your hosted services with advanced customization
tools
Ensim WEBppliance Pro makes it easier to differentiate your hosting
offering with tools for customizing the control panel and service
offerings. With Ensim WEBppliance Pro, you can modify one of the
standard skins or start from scratch to establish your own brand in
the competitive hosting market. Ensim provides a Custom Skin
Development Kit, as well as partnerships with several vendors who will
develop a custom skin for your company.
Ensim WEBppliance Pro tools add specialized functionality to
domains to meet the needs of your customers' custom requirements.
Ensim is open and extensible, providing a command line interface to
integrate with third-party applications. You can differentiate your
offerings by installing your own unique domain services that get
automatically installed and deployed upon site creation. With Ensim
WEBppliance Pro, you can install your own extensions or deploy
outsource tools
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Enter the industry's largest, most active support community
By choosing Ensim, you're gaining access into the industry's largest
and fastest growing community in hosting today. Today more than 12,000
hosting providers, small and large, use Ensim products. Ensim has more
than 70 authorized partners worldwide who resell Ensim WEBppliance
Pro. The Ensim Solutions Directory includes hundreds of third-party
product and service companies who have developed complementary
products for use with Ensim WEBppliance Pro. Ensim's active support
community includes over ten customer discussion forums where you can
dialog with other hosting resellers on hot topics, strengthen your
servers with the latest 'how-tos;' or extend your operations with
third-party plug-ins to Ensim WEBppliance Pro.
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